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Satish Pancholi
Director and Lead Optometrist

Satish founded Opticall in March 2009. His personal vision for the business is that the brand becomes a benchmark for all home visiting opticians by consistently delivering an outstanding and professional service that is both friendly and trust-worthy.

Satish enjoys connecting with people, from staff to care team members and patients alike. He enjoys his working lifestyle and beyond the testing of eyes and dispensing of eyewear, the favourite part of his job is knowing that the work he does really does make a significant deference to peoples’ lives.

When he’s not working, Satish enjoys spending time with his family, travelling, running and dining.

Robert Tjia
Senior Dispensing Optician

Robert joined the team in early 2015 as our senior dispensing optician. He is dedicated to providing patients with optimum eyewear solutions that are both great looking and great fitting too. On a day to day basis Rob seeks to understand a clients’ needs and matches them to the best available solution. He also takes time make fine adjustments and repairs to spectacles so that they fit their owner perfectly.

Robert especially enjoys the variation of the role and bringing a smile (and the occasional joke) to all those he meets.

Outside of work, Robert likes driving, travelling, and classic cars.

Sarah Oliver
Senior Optical Advisor

Sarah joined the Opticall family in July 2013. She is known internally as the Oracle. Sarah manages all the action and logistics behind the scenes. She is always available to listen, she always acts with the greatest level of integrity and she always offers the best advice. The team are known to seek solutions from the Orcacle that are non-work related too.

Sarah enjoys knowing that the work she does contributes to the smooth running of the business and in particular that her efforts contribute to the betterment of peoples lives. She apprciaters that better vision enables people to see, live and enjoy life more.”

Sarah enjoys horse riding, being outdoors, and has an interest in horse racing and race horse welfare.

Jaki Wellington

Jaki joined the team in late 2015 and has already proven to be a key player. Jaki supports Sarah in the office and together they create a super-organised, fun and harmonious working environment for the rest of the team. Jaki enjoys being part of a close nit team and is always a warm and helpful voice on the end of the phone.

Outside of work Jaki enjoys cooking, reading and going to the cinema.

Suraj Parmar

Suraj joined the team in 2016 with many years experience working in the domiciliary market. His calm and professional approach is well-received by patients, family members and care teams alike.

Outside of work Suraj likes to spend time with his family and friends.

Tej Patel

Tej is the newest member of the clinical team but has already become an integral member. He comes with over 10 years domiciliary optician experience.

Outside of work Tej likes to travel, spend time with his family and has an interest in fast cars.