Accessibility Statement

URL: https://opticalleyecare.co.uk

Opticall Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Efforts to support accessibility

Opticall Ltd takes the following measures to ensure accessibility:

• Clear accessibility targets and responsibilities exist within the organization.

• We use websites such as siteimprove.com to regularly check our accessibility levels and make amends on an ongonig basis.

Conformance status

Current accessibility standard of the site:

Unknown

Current content conformance status:

Unknown: the content has not been evaluated or the evaluation results are not available.

Known accessibility issues

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

Videos:Our videos don't currently have closed captions.

Alternative Text on Images: Some images do not have a text alternative, so people using a screen reader cannot access the information.

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

• Chrome

This site is designed to be compatible with the following assistive technologies:

• WP Accessibility (WordPress Widget)
• One Click Accessibility (WordPress Widget)

Technologies

Accessibility of this site relies on the following technologies to work:

• HTML
• CSS
• Javascript

Assessment methods

Opticall Ltd assessed the accessibility of this site using the following method(s):

• Self-evaluation: the site was evaluated internally by the company or organization.
• External evaluation: the site was evaluated by an external entity not involved in the design and development process.

• https://www.siteimprove.com/toolkit/accessibility-checker/result/?website=www.opticalleyecare.co.uk&email=hayley%40opticalleyecare.co.uk
• https://wave.webaim.org/report#/www.opticalleyecare.co.uk

Feedback process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

• Phone: 020 8998 4228
• E-mail: info@opticalleyecare.co.uk
• Postal Address: Office 33 Maylands Business Centre, Hemel Hempstead, Herts, HP2 7ES

We aim to respond to feedback within 5 business days.

Formal complaints

You are entitled to lodge a complaint to Opticall Limited if you are dissatisfied with our response. To do so, please email info@opticalleyecare.co.uk.

Formal approval of this accessibility statement

This accessibility statement is approved by:

Opticall Ltd

Hayley Hobley

Marketing Manager