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Care home partnerships

Trusted eye & hearing care for your residents.

Opticall has supported residential and nursing homes for over 15 years. We bring NHS-funded sensory care on-site, coordinate every visit around your routines, and keep your CQC documentation in order.

An Opticall optician fitting glasses for an older resident during an on-site care home visit
450+
Care homes partnered
15+
Years of service
4.9
Average rating

How does a care-home partnership work? We arrange regular on-site clinics for your residents - NHS-funded eye tests and hearing care, multiple residents in one visit - with all consent, results and follow-up documented through our Digital Eye Care Portal and shared with your team and residents' families.

Why partner with us

Everything handled, so your team can focus on care.

Coordinated on-site clinics

We schedule around your routines and test multiple residents in a single visit - no disruption, no transport.

NHS-funded for residents

Most residents qualify for free NHS eye tests. We handle all the paperwork and voucher claims for you.

CQC-ready documentation

Clear records of every assessment, result and follow-up - ready to evidence at your next inspection.

Dementia-friendly approach

Dementia Friends certified, our opticians adapt every assessment with patience and objective methods.

Families kept informed

We're happy to speak with residents' next of kin and share results, so everyone stays in the loop.

Fully qualified & DBS checked

GOC and HCPC registered, DBS checked, and trained in home and care-based assessment.

A care home resident receiving sensory care from Opticall
Eye & hearing care for residents

Comprehensive sensory care, in familiar surroundings.

Many eye and hearing conditions develop silently. Regular checks protect not just sensory health but residents' wellbeing, independence and safety. We deliver both in one coordinated visit.

Full NHS sight tests & eye-health checks
Hearing screening & ear wax removal
Glasses delivered & fitted on-site
Free year-round aftercare & repairs

Digital Eye Care Portal

A secure online record for every resident: consent, test results, prescriptions and follow-up actions in one place - accessible to your team and shareable with families.

Live status of every resident's eye & hearing care
Downloadable records for CQC evidence
Automatic recall reminders

Free Visual Awareness Training

We train your care staff - at no cost - to spot the signs of sight and hearing loss, and to support residents living with low vision and dementia.

Recognising sensory decline early
Supporting residents with low vision
Vision & dementia awareness for carers
Explore the course

Low vision & dementia training

A free course helping your team understand how sight loss and dementia are linked, with simple ways to make daily life clearer and calmer for residents living with dementia.

Why sight problems are so often missed
Reducing confusion, distress and falls
A gentler, dementia-friendly eye test
Explore the course
What care homes say
“Many of our residents are affected by dementia, and Satish and his team show real empathy and respect. Aftercare is excellent - we're always informed of any changes, and they're happy to speak to families. Would highly recommend.”
K
Kerry
Dudbrook Hall, Essex
Care homes by county

Find us in your county.

We partner with residential and nursing homes across the region. Explore the homes we work with near you.

Let's arrange a discovery call.

Tell us about your home and residents, and we'll design a sensory-care schedule that fits around you - with no obligation.

CQC-ready
Full documentation included
For residents
NHS-funded where eligible
For your staff
Free Visual Awareness Training