Expert hearing care, in the comfort of your home.
Our unique, two-person method pairs the procedure of earwax removal with dedicated reassurance.
Our unique two-person method for earwax removal has one goal: Your comfort.
Most mobile earwax removal services provide one expert for the procedure. We provide two - because for many of our patients, the reassurance matters just as much as the procedure.
One holds your hand
One practitioner, (both fully qualified and highly experienced!) is there entirely for you - sitting beside you, keeping you calm and moving at your pace. For anyone living with dementia or anxiety, that changes everything.
One performs the procedure
The second, (both fully qualified and highly experienced!) carries out gentle micro-suction with complete clinical focus - the same gold-standard method used in clinics, brought to your armchair or bed.
Everything your ears need, at home.
Earwax check
An intial simple check of how well you hear, with clear results explained to you and, if you wish, your family.
Earwax removal
Gentle micro-suction by two experienced practitioners - both ears assessed and treated, often an immediate improvement in hearing.
Assessment & hearing aids
A full diagnostic assessment, personalised hearing-aid selection, fitting and ongoing aftercare.
Made for those who need it most.
Older adults at home
Many older people have lost easy access to NHS wax removal. We bring the service to your door.
Care home residents
Ear care can be added to an existing Opticall visit - no need to arrange transport or appointments out.
People living with dementia
Our two-practitioner model was built with this in mind. One for comfort, one for care - no rushing.
Hearing aid users
Blocked wax is the most common reason hearing aids stop working well. We clear it and check they perform.
People with sensory needs
Anxiety or sensory differences - the visit moves at your pace, with no rush and no pressure.
Limited mobility
If getting to a clinic is hard, we come to you - no transport, no unfamiliar environments.
Clear hearing care, with no hidden costs.
Hearing check
A professional hearing check in your own chair, using advanced portable equipment.
- Results explained to you on the day
- Shared with your family if you wish
- Shows if wax removal or a full assessment is needed
Ear wax removal
Gentle micro-suction by an experienced practitioner, with a second practitioner there purely for your comfort.
- Two practitioners on every visit
- Both ears assessed and treated
- No water, no mess - and a follow-up check
- Book directly, or after a free screening
Full assessment & aids
A complete diagnostic assessment by a registered audiologist. *Refunded on purchase of hearing aids.
- Personalised hearing-aid selection & fitting
- Ongoing adjustments & aftercare included
- Hearing aids from £995, tailored to your needs
Hearing all clear? Annual monitoring is free. We re-screen every 12–24 months so nothing is missed. And if you need wax removal regularly, membership plans cover 2–4 visits a year at a reduced rate, with recall reminders and no rebooking. Ask us about plans.
“Mum has always been anxious about anything near her ears. Having someone there just to hold her hand and talk to her - she was completely at ease. I’ve never seen a service like it.”
Three simple steps.
Get in touch
Call us or book online - add ear care to your eye test, or book it on its own.
We visit you
A registered audiologist - and, for wax removal, a second practitioner - comes to your home at a time that suits.
Care & aftercare
Treatment on the day where possible, with follow-up support whenever you need it.
Hearing care, answered.
Why do two practitioners come for wax removal?
One practitioner is there entirely for your comfort - sitting with you, keeping you calm - while the other performs the micro-suction with full clinical focus. It makes the visit calmer and safer, and it's especially valued by patients living with dementia or anxiety.
Can I have a hearing check at the same time as my eye test?
Yes - many people do. Sensory care works best together, so we're happy to combine a hearing screening or ear care with your home eye test in a single visit.
Is ear wax removal safe at home?
Very. It's carried out by experienced practitioners using gentle micro-suction - the same method used in clinics - through a CQC-registered service, with a follow-up hearing check included.
What does it cost?
Hearing screening is free. Ear wax removal is £129 per visit and covers both practitioners, both ears and a follow-up check - with no extra charge for evenings or weekends. A full audiology assessment is £109, refunded if you buy hearing aids through us.
Arrange a home visit today.
On its own, or alongside your home eye test. Our friendly team will find a time that suits you - evenings and weekends included.